Shipping Policy

At foodpets.site, we want to make ordering pet food simple, convenient, and reliable. We carefully pack every order to help ensure your pet’s food arrives safely and in good condition.

UK Standard Delivery

We offer standard delivery across the United Kingdom.

• Delivery time: 2–5 working days

• Shipping cost: Calculated at checkout

• Order processing: Orders are usually processed within 1–2 working days.

• Orders placed on weekends or public holidays will be processed on the next working day.

Please note that delivery times are estimates and may occasionally be affected by courier delays, adverse weather, public holidays, or other circumstances outside our control.

Delivery Address

Please make sure your delivery address and contact details are correct when placing your order. We cannot be responsible for delays or additional costs caused by an incorrect or incomplete delivery address.

Damaged or Missing Orders

If your order arrives damaged, opened, or appears to be missing items, please contact us as soon as possible with your order number and photographs of the package or products. We will review the issue and work with you to find an appropriate solution.

Delivery Delays

If your order has not arrived within the estimated delivery period, please contact us so we can check the status of your shipment with the delivery provider.

Contact Us

If you have any questions about your delivery or shipping, please contact us through our website's contact page.

foodpets.site — Quality Food. Happy Pets.